LEGAL REFERENCE

Privacy Policy jo aap ke liye likha gaya hai

dove pk mein aap ka har personal detail surakshit rakha jata hai. Hamara privacy policy clear aur transparent hai taake aap samajh saken ke aap ka information kahan...

Data EncryptionLocal ComplianceTransparent Practices
dove pk Privacy Policy jo aap ke liye likha gaya hai

Hamara privacy posture Pakistan mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SE SAWAAL

Hamse raabroo kaise ho sakte ho

Email Support Aap ka privacy sawaal behnge to [email protected] par...
Live Chat Lobby se live chat kholo aur apna privacy...
Account Settings Aap ke account mein 'Privacy Controls' section hai...
BHAROSA KE AALAMAAT

Kyun aap ko hampar confidence hai

Encrypted Connections

Har connection SSL encryption se secure hai. Jab aap JazzCash ya Easypaisa se deposit karte ho, data lock rahe.

No Third-Party Sales

Hamara policy clear hai—aap ke personal information kabhi beche nahi jayenge aur na kisi marketing company ko de jayenge.

Transparent Storage

Aap ke data sirf utne der store hote hain jitne zaroori ho. Withdrawal ke baad, transaction history archive mein chala jata hai.

Local Server Hosting

Supported Pakistan regions ke liye, hamara server local infrastructure par rakhe hain taake latency kum rahe.

Regular Security Audits

Hamara technical team quarterly security checks karte hain aur kisi bhi vulnerability ko immediately patch karte hain.

Two-Factor Authentication

Account security badhane ke liye 2FA option available hai. Mobile number par OTP se extra layer add ho jati hai.

HAMARA NIYAM KAISE ALAG HAI

Privacy practice jo farq banate hain

01

Clear Withdrawal Data

Hamara policy kahta hai ke aap jab withdraw karte ho, us transaction ka record sirf accounting aur compliance ke liye rakha jata hai, player history se alag.

02

No Cookie Tracking Beyond Lobby

Hamara website sirf functional cookies use karte hain, behavioral tracking wale nahi. Analytics data anonymized rahe.

03

Right to Access

Aap ko right hai apne stored data ke liye request karne ka. Support se email likho to 7 din mein aap ko export milega.

04

Right to Deletion

Agar inactive ho to 12 months baad aap request kar sakte ho ke personal data delete ho jaye, balance refund ke baad.

05

Payment Provider Separation

JazzCash, Easypaisa aur SadaPay ka apna apna data handling policy hai. Hamara privacy policy un ke saath coordinate karta hai, naa ki overlap karta hai.

06

Login Security Only

Ham apne email logs se apna password history nahi rakhe. Login attempts sirf fraud detection ke liye track hote hain.

07

Dispute Resolution Path

Agar privacy concern ho to support se start karo, phir compliance officer tak pohnch sakte ho, aur agar zaroori ho to external ombudsman ko involve kar sakte ho.

Woh baatein jo aap ke liye clearly likhi gayi hain

Account Verification Flow

Jab aap sign up karte ho, email aur SMS se verify hota hai. National ID nahi mange, sirf payment verification karate hain.

Session Timeout Security

30 minutes inactivity ke baad, aap automatically logged out ho jate ho. Public wifi par khatre se bachaav.

Payment Data Isolation

JazzCash, Easypaisa aur Raast se jo transaction hote hain, un ka financial detail dove pk server mein store nahi hote. Only transaction ID rakhe.

Withdrawal Verification

Big amounts mein additional verification hote hain—SMS confirmation aur sometimes re-authentication—taake fraudsters rok sake.

Breach Notification

Agar kabhi breach ho to aap ko 24 ghante mein notification mil jayega aur clear instructions milenge ke next step kya hai.

Language-Local Support

Hamara privacy policy Roman Urdu mein bhi likha hai taake confusion na ho. Legal terms clear tareeqe se explain karte hain.

Privacy se related har sawaal ka jawaab

Nahi. JazzCash apna separate account hai. Hamko sirf transaction confirmation milta hai. Aap ke JazzCash balance woh rakhe.

Inactive account 12 maah baad delete hone ke liye eligible ho jata hai. Pehle warning email mileg ta hai. Balance withdraw kar sakte ho anytime.

Bilkul nahi. Aap ka transaction history sirf aap ke account mein visible hai. Support staff ko bhi sirf dispute investigation ke liye access milta hai.

Haan. Dono taraf same data protection standards follow hote hain. App extra offline encryption rakhe aur automatic logout faster hote hai.

Nahi. Payment providers sirf transaction confirmation dekh sakte hain, aap ka profile data nahi. Un ke apne privacy policies hain jo follow karte hain.

Email update karne ke baad, purana wala inactive ho jata hai. Nayi email se verification chalna padega phir se login ho paoge.

Big amounts mein SMS OTP confirmation hote hain aur kuch time repeat withdrawal zyada verification che karte hain—ye fraud protection ke liye hai.